Lapsed Inquiry Reactivation (60+ Days)
Re-engage leads who inquired 60+ days ago but never toured or enrolled - personalized reactivation
What This Automation Does
How It Works
60 Days Since Last Activity
Contact has "inquiry" tag but no tour/enrollment activity for 60+ days
👤 Profile Review
AI reviews: original inquiry source, child age, program interest, last interaction
🏷️ Apply Tags
"lapsed-reactivation" + "dormant-{{days}}"
📱 SMS: Personal Touch
"Hi {{parent_name}}! You reached out about {{program}} for {{child_name}} a while back. Still looking? A lot has changed! 🌟 {{link}}"
📧 Email: What's New
This automation is included with your Intellivizz AI subscription.
Compliance & Security
Student data protected under FERPA. No PII shared in automated messages.
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