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138 automations found
Multi-touch reservation reminders — confirm, remind 24 hours before, and send day-of details to reduce no-shows
Multi-touch reservation reminders — confirm, remind 24 hours before, and send day-of details to reduce no-shows.
When a guest no-shows, automatically follow up to understand why, re-engage, and rebook — recovering lost revenue
When a guest no-shows, automatically follow up to understand why, re-engage, and rebook — recovering lost revenue.
When a cancellation opens a table, automatically notify waitlisted guests in priority order with a 30-minute response wi
When a cancellation opens a table, automatically notify waitlisted guests in priority order with a 30-minute response window.
Special handling for large party reservations (6+) — collect deposit, coordinate menu preferences, and manage logistics
Special handling for large party reservations (6+) — collect deposit, coordinate menu preferences, and manage logistics.
Post-booking sequence for hotel guests — confirm reservation, offer room upgrades, and bundle dining/spa packages
Post-booking sequence for hotel guests — confirm reservation, offer room upgrades, and bundle dining/spa packages.
Automatically notify guests of seasonal hours, holiday closures, and special holiday menus/events
Automatically notify guests of seasonal hours, holiday closures, and special holiday menus/events.
Self-service reservation changes — guests can modify party size, date/time, or cancel via text, with automatic rebooking
Self-service reservation changes — guests can modify party size, date/time, or cancel via text, with automatic rebooking suggestions.
Automated weekly email featuring specials, seasonal ingredients, chef highlights, and easy booking links
Automated weekly email featuring specials, seasonal ingredients, chef highlights, and easy booking links.
After dining, send a thank-you with option to share photos from the evening, driving social media engagement
After dining, send a thank-you with option to share photos from the evening, driving social media engagement.
On rainy/cold days, automatically push cozy dining offers
On rainy/cold days, automatically push cozy dining offers. On beautiful days, push patio/outdoor dining promotions.
During a hotel stay, proactively engage guests with dining suggestions, spa availability, concierge tips, and satisfacti
During a hotel stay, proactively engage guests with dining suggestions, spa availability, concierge tips, and satisfaction checks.
Promote resort activities, excursions, and experiences based on guest preferences and weather conditions
Promote resort activities, excursions, and experiences based on guest preferences and weather conditions.