No-Show Recovery & Re-Engagement
When a guest no-shows, automatically follow up to understand why, re-engage, and rebook — recovering lost revenue
What This Automation Does
How It Works
No-Show Flagged
Guest didn't arrive 15 min past reservation
Wait 30 Minutes
Grace period — guest may be running late
Gentle Outreach
"We missed you tonight, {{name}}! Everything OK? We'd love to welcome you another time. Rebook easily: {{link}} 🍽️"
Wait 1 Day
Allow response time
Replied or Rebooked?
Check for engagement
This automation is included with your Intellivizz AI subscription.
Compliance & Security
All automated communications are consent-based with opt-out compliance.
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Multi-touch reservation reminder: confirmation, 24-hour, and 2-hour reminders — reduces no-shows by 50-60%.
Automated Loyalty & VIP Program
Track visits and spending automatically — reward loyal diners with personalized perks that drive 40% more repeat business.
From Our Blog
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