Turned-Away Guest Waitlist Recovery
When guests are turned away due to capacity, capture their info and follow up with future booking options
What This Automation Does
How It Works
Guest Turned Away
Host captures phone number of disappointed guest
Create Contact
Add to CRM with "turned-away" tag and date
Apology + Future Booking
"So sorry we couldn't seat you tonight, {{name}}! 😔 Book ahead next time and never miss out: {{link}}. As an apology, enjoy {{offer}} on your first booked visit!"
Wait 2 Days
Follow-up spacing
Welcome + Booking Guide
This automation is included with your Intellivizz AI subscription.
Compliance & Security
Consent-based messaging with opt-out compliance.
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