Order Ready - AI Call + Text
When glasses are ready, AI immediately CALLS patient AND sends text - no missed pickups
What This Automation Does
How It Works
Order → Ready Status
Optical system marks order as "Ready for Pickup"
👤 Get Patient Info
Fetch contact details, order info, preferences
🏷️ Apply Tag
"order-ready-{{date}}"
📱 SMS: Instant Alert
"🎉 Your {{order_type}} are READY! Pick up anytime: {{hours}}. Address: {{address}}"
📞 AI Voice Call (SERVICE)
AI calls patient: "Great news! Your glasses are ready at [Practice]. We're open [hours]. See you soon!"
This automation is included with your Intellivizz AI subscription.
Compliance & Security
All patient data encrypted in transit and at rest. BAA available for all integrations.
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