Cancelled Reservation Win-Back
When a guest cancels a reservation, trigger a win-back sequence to reschedule or offer alternatives
What This Automation Does
How It Works
Cancellation Detected
Guest cancels reservation
Acknowledgment + Reschedule
"We're sorry to see your plans changed, {{name}}! Would you like to reschedule? Pick a new date: {{link}} 🍽️"
Wait 2 Days
Reschedule window
Rescheduled?
Check for new booking
Alternative Offer
Suggest different experience: lunch instead of dinner, weekday instead of weekend, etc.
This automation is included with your Intellivizz AI subscription.
Compliance & Security
All automated communications are consent-based with opt-out compliance.
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