Cancellation Save + Rescheduling
When a client cancels, AI immediately offers alternative dates/times, applies retention incentives, and attempts to save
What This Automation Does
How It Works
Cancellation Detected
Client cancels booking
Immediate Save Attempt
"Sorry to hear you need to cancel, {{first_name}}! Would you like to reschedule instead? We have openings on {{alt_date_1}} and {{alt_date_2}}. Reply 1 or 2 to rebook! 📅"
Wait 2 Hours
Response window
Rescheduled?
Check for alternative selection
If Yes → Rebook
Create new calendar event, confirm
This automation is included with your Intellivizz AI subscription.
Compliance & Security
All automated communications are consent-based with opt-out compliance.
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