Auto-Gratuity & Service Charge Communication
Proactively communicate auto-gratuity policies for large parties before arrival, avoiding surprise charges and negative
What This Automation Does
How It Works
Large Party Confirmed
Reservation for 6+ guests (configurable)
Policy Notification
Clear explanation of auto-gratuity policy, amount, and rationale
Heads-Up
"Looking forward to hosting your party of {{party_size}}! Just a heads-up: groups of 6+ include an {{gratuity_pct}}% service charge. Full details in your email. 🍽️"
Document Consent
Record that guest was informed of policy
Goal: Informed
Guest aware of billing policy before arrival
This automation is included with your Intellivizz AI subscription.
Compliance & Security
All automated communications are consent-based with opt-out compliance.
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