AI Order Status Concierge
AI handles "are my glasses ready?" inquiries via call or text with real-time lookup
What This Automation Does
How It Works
Order Inquiry Detected
Patient calls/texts asking about glasses/contacts order
👤 Identify Patient
AI: "I can check that for you! Can you confirm your date of birth?"
🔍 EHR/Optical Lookup
Query order management system for patient's active orders
Order Found?
Match patient to orders
Order Status
This automation is included with your Intellivizz AI subscription.
Compliance & Security
All patient data encrypted in transit and at rest. BAA available for all integrations.
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