AI Order Status Concierge
AI handles "are my glasses ready?" inquiries via call or text with real-time lookup
StandardHealthcareSaves 3-5 hours/week
What This Automation Does
AI Order Status Concierge automates the entire process from trigger to completion. This simple workflow uses AI Voice/Chat, Optical Order System, EHR API to deliver measurable results. Expected impact: Reduces front desk calls by 50%, improves patient experience.
How It Works
1
Order Inquiry Detected
Patient calls/texts asking about glasses/contacts order
2
👤 Identify Patient
AI: "I can check that for you! Can you confirm your date of birth?"
3
🔍 EHR/Optical Lookup
Query order management system for patient's active orders
4
Order Found?
Match patient to orders
5
Order Status
Pricing
Integration availability depends on your platform's compatibility and API access. Schedule a call with our team to confirm.
Monthly Subscription
$649/mo
Medical (HIPAA Compliant) plan
- 3 automations included at no setup cost
- GHL sub-account with full configuration
- Ongoing platform access & support
- HIPAA compliance, BAA & encrypted data handling
One-Time Setup Fee
$350
per automation (with integration)
- Sub-account provisioning & snapshot
- Workflow configuration & testing
- Deployment & integration with your platform
Schedule a Free Consultation
No payment required — our team will finalize scope and pricing during the call.
Compliance & Security
HIPAA
All patient data encrypted in transit and at rest. BAA available for all integrations.