Win-Back Campaign (Lapsed Guest Recovery)
Re-engage guests who haven't visited in 60-90+ days with personalized win-back offers and menu updates
StandardRecreationalSaves 3-5 hours/week
What This Automation Does
Re-engage guests who haven't visited in 60-90+ days with personalized win-back offers and menu updates.
How It Works
1
Lapsed Guest Detected
No visit in 60+ days
2
We Miss You
Personalized email: menu updates since last visit, new additions, what they've been missing
3
Win-Back Offer
"We miss you, {{name}}! It's been a while. Come back and enjoy {{offer}} — just for you: {{link}} 🍽️"
4
Wait 7 Days
Response window
5
Rebooked?
Check for new reservation
This automation is included with your Intellivizz AI subscription.
Compliance & Security
TCPA
TCPA compliance — only contact opted-in guests