Lapsed Member Win-Back Campaign
Multi-touch win-back for members who cancelled or lapsed — personalized offers based on departure reason
ComplexRecreationalSaves 15-25 hours/week
What This Automation Does
Multi-touch win-back for members who cancelled or lapsed — personalized offers based on departure reason.
How It Works
1
Lapsed 30 Days
No renewal
2
We Miss You
"{{name}}, it's not the same without you on the course. Here's what's new: {{improvements}}. Special return offer: {{offer}}"
3
Personal
"Hey {{name}}, we miss you at {{course_name}}! What if I offered {{win_back_offer}} to come back? Reply DEAL for details! 😊"
4
10 Days
5
Exit Reason
Why did you leave? Price / Time / Experience / Moved / Other
This automation is included with your Intellivizz AI subscription.
Need a custom integration or a bespoke automation? Schedule a call with our team to discuss your requirements.
Compliance & Security
TCPA
All automated communications are consent-based with opt-out compliance.